Websome Services
System Integrations
Most companies use multiple systems that should talk to each other: CRM, ERP, e-commerce platforms, warehouse tools, accounting systems. We design and implement integrations that automate the data flow between them and eliminate manual re-entry. We work via REST/SOAP API, webhooks and dedicated connectors.
Why choose us
- ✓REST/SOAP API, webhooks, dedicated connectors
- ✓CRM, ERP, e-commerce, warehouse tools
- ✓Data transformations and format mapping
- ✓Integration monitoring and error handling
Integration patterns
Synchronous request-response communication between systems. The most common and straightforward approach for real-time data exchange.
Event-driven push notifications from one system to another. Efficient when you only need data when something changes — no polling required.
Kafka, RabbitMQ, Azure Service Bus, AWS SQS — async, decoupled and reliable. The right choice for high-volume flows, retry logic and event sourcing.
Direct database synchronisation, data transformations and scheduled batch transfers. Used when API access is unavailable or the data volume requires bulk processing.
Systems we integrate
ERP systems
CRM
E-commerce
Cloud & SaaS
BI systems
AI tools and LLMs
What we integrate
- —Orders and fulfilment across systems
- —Product catalogues and pricing
- —Inventory and warehouse data
- —Documents and invoices
- —Customers and contact data
What you gain
- ✓No manual re-entry between systems
- ✓Real-time or near-real-time data consistency
- ✓Single source of truth for master data
- ✓Fewer errors and less operational overhead
How we work
Integration mapping
We map the data flows: what moves between which systems, in which direction, at what frequency and in what format.
Approach & design
We select the integration pattern — API, webhooks, queue or ETL — and design the data model and error-handling strategy.
Build & test
Development against sandbox and test environments. We build in retry logic, alerting and monitoring from the start.
Deploy & monitor
We go live with full observability: dashboards, alerts and dead-letter queues so no failed event goes unnoticed.
Frequently asked questions
What if the system we want to integrate doesn't have an API?
We first check what it does expose: file exports, database access or other interfaces. There is usually a path — it may just require a different integration pattern than a REST/SOAP API.
How do you handle errors and failed data transfers?
We build retry logic, dead-letter queues and alerting into every integration. Failed events don't get lost silently — they are logged, flagged and can be replayed.
How do you test without touching production data?
We use dedicated test environments and sandbox APIs where available. For end-to-end testing we use anonymised copies of production data so the integration is fully validated before go-live.