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RPA – Process Automation
Repetitive, manual tasks in IT systems can be automated without rewriting those systems. RPA (Robotic Process Automation) is an automation layer that operates applications as a human would: logging in, fetching data, filling in forms and transferring information between systems. We shorten the time for routine processes and eliminate human error.
Tools
UiPath
A comprehensive RPA platform for automating office and IT processes. UiPath robots can operate any application — desktop, web or ERP system — without touching its code. The ideal choice wherever the user interface is the only available entry point to a system.
Microsoft Power Automate
An automation tool built into the Microsoft 365 and Dynamics ecosystem. It enables data flows between Microsoft applications and hundreds of other services via ready-made connectors. The natural choice for organisations already using SharePoint, Teams, Outlook or Dynamics 365.
Why choose us
- ✓Automation without rewriting existing systems
- ✓Handles web, desktop and ERP applications
- ✓Shorter turnaround times for repetitive processes
- ✓Reporting and monitoring of RPA robots
What we can automate
- —Copying and transforming data between systems (ERP, CRM, e-commerce, files)
- —Generating and sending documents: invoices, reports, confirmations
- —Filling in forms and entering data into legacy systems without an API
- —Monitoring websites, portals or systems and triggering actions on change
- —Automated reconciliations and data quality checks
What you gain
- ✓Hours per week freed from repetitive manual work
- ✓Fewer errors and rework caused by manual data entry
- ✓Automation without touching or replacing existing systems
- ✓Detailed logs of every robot run for audit and troubleshooting
How we do it
Process analysis
We map the process step-by-step, identify exceptions and estimate automation potential before writing any code.
Robot design
We design the automation flow, exception handling and monitoring. You review and approve before development starts.
Development and testing
We build the robot in UiPath or Power Automate and test it thoroughly — including edge cases and error scenarios.
Deployment and handover
We deploy the robot, configure scheduling and monitoring, and hand over documentation for ongoing maintenance.
Frequently asked questions
Is RPA a replacement for proper system integration?
Not always, but often the right choice. When a system has no API and replacing it isn't an option, RPA is the most practical path to automation. For systems with open APIs, a proper integration is usually more robust — we'll tell you which approach makes sense for your case.
What happens when the application interface changes after deployment?
RPA robots that interact with the UI need updating when the interface changes. We build robots with this in mind — isolating UI selectors and adding validation checks — so maintenance stays manageable. Major UI overhauls may require a full rebuild.
Can a robot handle exceptions and unusual cases?
Yes, to a point. We design exception handling into every robot: known deviations are handled automatically; truly unexpected cases are logged, flagged and routed to a human. The goal is automation for the routine 95%, not 100% — that's usually not cost-effective.