Websome Services
ERP Integrations
An ERP system rarely works in isolation. We connect it with external systems: e-commerce platforms, warehouse tools, client applications and industry services. We design and implement bidirectional integrations, real-time data synchronisation and process mapping between different systems. We work via REST/SOAP API, webhooks and dedicated connectors.
What we connect to your ERP
Here are the eight most common connections. For each one, you can see which data is exchanged and what it changes in your day-to-day operations.
E-commerce & marketplaces
CRM & sales systems
Banks, payments & accounting
Logistics & couriers
Warehouse & production
Other ERP & legacy systems
Document exchange with partners (EDI)
Reporting & data warehouses
BI and analytics platforms
AI tools and assistants
How data exchange works
You don't need to know the technical details to decide. We choose the method after analysing both systems. Exchange can be one-way (data flows from one system to the other) or two-way (both systems update each other).
| Method | How it works | When to use it | Data update speed |
|---|---|---|---|
| API | Systems communicate directly through exposed interfaces | When both systems have an API — the most common choice | Near real-time |
| Event notifications (webhooks) | One system notifies the other about a change, e.g. a new order | When data must arrive immediately at the moment of an event | At the moment of the event |
| Files (CSV, XML) | One system writes a file, the other reads it | When a system has no API or the partner requires a file | On a schedule, e.g. hourly or daily |
| EDI | Exchange of business documents in an agreed standard | When exchanging documents with retail chains and large partners | As agreed with the partner |
| Built-in ERP extensions | Integration runs inside the ERP itself, as an add-on | When API is not enough or deeper system functionality is needed | Depends on the solution |
Not sure which method fits your system? Leave it to us — we'll check what both sides support and propose the simplest solution that meets your needs.
What you gain with integration
- ✓No more manual data copying between systems and the errors it causes
- ✓Up-to-date data across every system: stock levels, prices, orders and payments
- ✓Faster order processing and billing
- ✓Connect systems without replacing your existing ERP
- ✓Full control over data exchange: know when data was sent and where an error occurred
- ✓Connected independent components make the overall system more resilient
Who it's for
When your client needs a connection with another system and you don't have developers available. We carry out the integration as part of your project — and you keep the client relationship.
When an external system needs to integrate with ERP. We help select the right modules and entities, coordinate communication between system vendors and the client, and automate based on proven patterns.
When each department works in a different tool and there's no single, consistent view of the data. We connect what needs connecting.
How we work
Learn the systems and data flows
We identify which systems need to connect, what data should flow, in which direction and how often.
Design the integration
We decide on the connection method, field mapping and rules for errors and duplicates. You receive a quote and schedule.
Build and test
We work on a test environment with a data copy and verify typical and edge cases together with you.
Go live
We deploy to production and monitor closely in the first days, when issues that no test can predict tend to surface.
Monitor and develop
We ensure the integration keeps working after system updates and extend it with additional connections over time.
Frequently asked questions
Does my ERP need an API to be integrated?
Not necessarily. API is the simplest path, but when it's absent we look at alternatives: file exchange or a built-in ERP extension. Before providing a quote, we establish what's technically possible.
What happens when the integration stalls or the other system is temporarily unavailable?
We design integrations so they don't lose data. Messages that didn't go through wait in a queue and are retried, and the responsible person is notified of any problem.
How long does an integration take and what does it cost?
It depends on the number of systems, the direction of exchange and the quality of their APIs. A simple connection is a different scale from a two-way sync with complex rules. After analysis we provide a quote and schedule; we can work on a project or hourly basis.
Will the integration survive an ERP or system update?
Vendors sometimes change their interfaces. We build integrations so that changes are easy to apply, and after a major update we verify everything is still working. We can also take over ongoing maintenance.
Will my data be secure?
We limit access to the strictly necessary scope, and confidentiality requirements are agreed at the start of every engagement. Depending on the configuration, we restrict access to specific regions or even individual IP addresses. In selected cases, we also advise on VPN solutions.
What's the difference between an integration and an ERP-companion app?
An integration connects systems you already have and transfers data between them. An ERP-companion app is a new tool — such as a mobile app or portal — that uses ERP data. Often both are needed, so we can plan them together.
What is token-based integration?
Token-based integration is a synchronisation approach where information about changed objects is stored in a separate location — these records are called tokens. This allows references to objects to be queued and only the data that has actually changed to be synchronised, rather than transferring everything from scratch on every call.